Free economy delivery available from £55.00

SAME DAY DESPATCH when ordered by 2pm (Mon-Fri)


FREE ECONOMY SHIPPING available on orders over £55

We know that fast reliable service is important to our customers. That is why over 99% of our UK orders are despatched the day of receipt if received by 2pm GMT.

The exact shipping amount for your order is displayed during the CHECKOUT after you enter your destination address.

Economy Post: 4-7 business days (For orders over £55.00*FREE

Economy Post: 4-7 business days (For orders £55.00 or less*) from £3.60

Standard Post: 1-3 business days from £4.50

Standard Courier: 3-5 days from £5.99

Express Courier: 1-2 days from £7.99

When will it arrive? Orders placed by 1pm and delivered by Express Courier will generally arrive the next business day (Mon-Fri), but may in certain circumstances take up to two days. All other orders will arrive within 1-3 days for Standard Post, 4-7 days for Economy Post or 2-5 days for Standard Courier.    ***Please note that this may vary for some Highlands, Offshore Islands, Channel Islands and Northern Ireland, specially on larger items where courier selection is restricted.

Out of stock items: Where an item is out of stock, we will let you know by email or telephone as soon as possible. We will endeavour to despatch as much of your order as possible immediately, with any remaining items dispatched as soon as it comes back into stock.

*Specialist Items: We do have some specialist products (e.g. Some of our Dog runs, or some dog beds) that cannot be delivered in the timescale or cost outlined above. Arrangements for these products are clearly noted on the web page for these products.

EUROPE (3-6 business days)

Please note that the cost of delivery will be displayed at checkout.

USA & Rest of the World (2-6 business days)

Please note that the cost of delivery will be displayed at checkout.


Please be careful to enter your correct address and country as we are unable to refund orders if they are lost as a result of an incorrect address. If we are able to recover the goods, we will refund all but the postage cost charged.